The initial contact from Claire was professional and demonstrated a company who want to provide their customers with a quality service – a refreshing change from a previous provider of cleaning services.

-Mrs C – Rugby

The Cleanhome service is very efficient: they found me a reliable cleaner and were very attentive to my needs.

-Mrs D – Kenilworth

We have been using your cleaning service since May 2015 and are very pleased with the cleaner we have each week. She is very trustworthy, reliable and helpful and I am very happy with the service we receive.

-Mrs E – Rugby

Dawn has been punctual and has carried out her required duties in a conscientious and very acceptable manner. I have no hesitation in recommending her.

-Dr S – Rugby
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A word from our clients

We can’t praise Laura highly enough, she’s a very reliable excellent cleaner, keeping to all Covid-19 regulations. We all feel safe with her in our home. Laura is a great communicator, totally trustworthy I literally could not do without her! Cleanhome are very prompt and efficient with any credits and correspondence. Using Cleanhome takes some of the pressures of working full time during the lockdown.

- Mrs M – Rugby

I have to say I am so impressed with my cleaner. She works from the moment she gets here until she goes. If I ask her for something specific she will do it but usually she does exactly what needs to be done, and she does it well.  She is also lovely and polite.

- Mrs A – Coventry

Just a short note to thank you for the prompt service you provided, to find a cleaner for me in our area. It was reassuring to know that you vet your recommended workers and your visit to view the house and our cleaning requirements within the week, meant we had a cleaner who suited the work we needed, very quickly. The arrangements for payment are very easy and I have very much enjoyed the services of my cleaner who is a very good worker, ever since.

- Mrs F – Rugby

Dawn has been punctual and has carried out her required duties in a conscientious and very acceptable manner. I have no hesitation in recommending her.

- Dr S – Rugby

I am more than happy with the service I get from Cleanhome and my cleaner. The cleaner does everything I ask her to within the allotted time to a good standard, and at a reasonable price set by Cleanhome. No complaints!

- Mr S – Rugby

The Cleanhome service is very efficient: they found me a reliable cleaner and were very attentive to my needs.

- Mrs D – Kenilworth

The initial contact from Claire was professional and demonstrated a company who want to provide their customers with a quality service – a refreshing change from a previous provider of cleaning services.

- Mrs C – Rugby

We have been using your cleaning service since May 2015 and are very pleased with the cleaner we have each week. She is very trustworthy, reliable and helpful and I am very happy with the service we receive.

- Mrs E – Rugby

I didn’t know what to expect with the whole process, but it was made simple and Dina did a fantastic job. It’s such a great feeling to finish a long day’s work and not having to worry about the ironing! Thank you very much 🙂

- Mrs H – Coventry

Bespoke Service

We are not happy until you are! Your cleaner will usually tailor their services to fit exactly with your requirements, including spring cleaning and ironing.

Peace of Mind

Only 1 in 50 applicants makes it on to our carefully screened database. We interview them twice, visit them in their own homes and take up at least two references. And if they still subsequently don't measure up to your standards, we will send you someone who does.

Personal Cleaner

We don't operate in teams, and therefore you get the same cleaner every week. This is good because you develop a relationship with your cleaner. We have some clients who have had the same cleaner for years and years - and that's what we want for you.

COVID-19 5th January Update

 

Just to let you know we are open for business as usual and you can continue to have your cleaner clean your house.

The government has made it clear that cleaners are still permitted to work inside peoples' homes as long as Government Guidelines on social distancing and staying safe are followed (see below). In summary:

You can be outside of your home for work purposes where your place of work remains open and where you cannot work from home, including if your job involves working in other people's homes.

The full text can be found here New National Restrictions from 5 January (in England; there are similar texts available for Scotland, Wales and Northern Ireland). Specifically relating to cleaners, the guidance continues: 'This guidance applies to those working in, visiting or delivering to home environments. These include, but are not limited to, people working in the following areas:

  • 'This can include work in other people's homes where necessary - for example, for nannies, cleaners, social care workers providing support to children and families, or tradespeople (this is not an exhaustive list)'

Note this guidance is for people who are fit and well, and is dependent on the following social distancing guidelines being followed:

  • No work should be carried out in a household where people are isolating or where an individual is being shielded.
  • The cleaners can continue work, providing that they are well and have no symptoms. No work should be carried out by a cleaner who has coronavirus symptoms, however mild, or when someone in their own household has symptoms.
  • No work should be carried out in a household where any occupants are clinically extremely vulnerable to coronavirus, or households with a possible or confirmed case of coronavirus.
  • Whilst in the house. a cleaner should maintain a safe distance of at least two metres from any household occupant at all times, and ensure good ventilation in the area where they are working, including opening the window.
  • Upon entering the home, cleaners should wash their hands using soap and water for 20 seconds.
  • Cleaners should wash their hands regularly, particularly after blowing their nose, sneezing or coughing, and when leaving the property.

The good news with regard to cleaning is that the cleaners can social distance from their clients very easily, and we would advise that, if you are at home when they are there, that you remain in a separate room to your cleaner.

If you are happy to adhere to the government guidelines - and if your cleaner has not been in touch already - then please just call the office and we will ensure that your cleaning continues.

Best regards

The Cleanhome Team